What Our Customers Are Saying
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-Anonymous
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After being burned by Off Road Express in Erie. I had enough. Forgot about this gem. Called right before closing time with an Inventory question. Caleb went out of his way after hours to fulfill my questions. Bought a very nice used bike on Saturday and a brand new overstock 2018 on Monday. The entire staff went out of their way with everything. Got some free hats, got a discount on a few more. They even went out of their way to get me the best price available. 5 stars all around. I am AMD will be a lifelong customer. No dealership, cars, trucks, SUVs, and definitely NO bike shop operates at this level. Happy customer.
-Anonymous -
Great experience! Adam was more than patient with me as I thought about my purchase and had to deal with some not so good weather days to make the deal, but it all came together and I love my 2010 Harley Davidson Heritage Softail! Adam Prenatt is a keeper! Pay him well! I look forward to future maintenance and inspections on my new ride! Will be looking for a ATV down the road and won't go anywhere else! Nice family owned place with very friendly employees and willing to go the extra mile!
Gregory Pleger, Oil City, PA -
We live near Buffalo New York and had been looking for a new 4-wheeler for several weeks only two met with rude salesman at our local dealerships which was a big turn-off to us so we started looking outwords and finally found ST&T. From the first phone call with Adam in sales, I knew I had found the place to buy our new ATV as he took the time to explain the process and had a great personality. He made the buying experience very simplistic and fun for us. After driving more than 2 hours not knowing what to expect, my kids saw the new shiny Polaris Sportsman 570 sitting in front of the store with a custom congratulations sign on the front. What an awesome sight to see after a long drive. The experience only got better once we walked inside and were greeted by friendly staff and were introduced to our sales professional Adam. Adam took the time to make us feel at home, feel like family, and even entertained my three-year-old for a while. After I finished up the paperwork, Adam came outside and showed us the 4-wheeler inside and out. Other staff even came out to take pictures for us and the manager gave my son a hat and a die-cast dirt bike which made his week! It is the little things like this that make you wish every buying experience was as Grand and eventful as this was for me and my family. I have bought many toys and new vehicles throughout the years, however I have NEVER had a buying experience as wonderful as this was. We would drive all day and all night to have another buying experience like this! The crew at ST&T has made a customer for life and we have raved to all of our friends and family about our experience and encourage everyone in the market to make their purchase from this wonderful family owned dealership! They go above and beyond and treated my family and I like royalty from the first phone call, to loading our new four-wheeler and driving away! We can't say enough great things about them or thank them enough! This was the absolute best buying experience ever and a day we will never forget! Forever grateful...
The Thiel Family
Dan, Carrie, Matthew, JoeyDaniel Thiel, Springville, NEW YORK -
Easy to deal with. Friendly and completely pressure less sales experience. Very informative on the machines.
Christopher Clark, JACKSON CENTER, PENNSYLVAN -
I am Happy with dealing with Street Track n Trail.I recently purchased a 2018 Honda Foreman/Rubicon.Brad the salesman was very helpful and kept in contact with me during and after my purchase , I would recommend Street Track n Trail to all my Family and Friends.Having power steering on my new Wheeler is amazing and I am not sure how I was able to get by without it.
REXFORD NICHOLS, CORRY, PA -
I cant say enough nice things about Adam and the St&t crew. We purchased a used crv and love it! They gave us a fair price on our trade in. I loved my experience so much that when it came time to purchase a new motorcycle I went right to Adam and he made it happen again. He has made a customer for life!!!
Aaron Lyon, Warren, PA -
Street Track and Trail goes above and beyond any other dealership i've ever been to. From the sales department through service and parts-all top notch! I was interested in buying a new Harley Breakout when they first came out. Another local Harley dealership got the first one in so I went to check it out. They wouldn't let me get within 20 feet of it! I was told no to touch it let alone sit on it and don't even think you are going to ride it!. Street Track and Trail got their first one in a few days later and called to tell me. I went to take a peek at it they already had a plate on it for me to ride it! I can't say enough good things about the staff and the Lepleys they are just great people. I've been a customer of theirs ever since I can remember and will be for as many years to come as I can imagine. You just can't find people like this anymore. I love my toys and this is the place you can get all of them no matter how many wheels they have!
Greg Smith, Meadville, PA -
Thanks Dawn for a great car buying experience. See Dawn at STT for all your new and used car needs. Thanks again to all the STT family.
Beth Sturzebecher, Meadville, PA -
Thanks to the parts department and Kevin and the service department for the great service to inspect my bike in a timely manner due to the good weather this past week. Mike
Mike , Meadville, PA -
What a wonderful dealership! We were treated like family! The best buying experience I have ever had. Highly recommend to anyone interested in buying a Harley. Thanks again guys! You were great to work with.
Wayne , Hamden, CT -
When you visit and shop at ST&T you are met with courtesy and respect. They take the time to listen to your needs and are able to provide you with the answers to any questions you may have about their products. ST&T has always been fair to our family and we appreciate the services they have provided to us through the years. Once you purchase from ST&T, you become part of the "family." You will not be disappointed in choosing ST&T. You'll only be sorry you weren't shopping there earlier. We are so satisfied! Thank you for always taking the time for us.
Onalee , Meadville, PA -
Perfect exactly what i was looking for. the whole staff and my experience was great.
wayland , Winnsboro, TX -
It was a pleasure speaking with Adam about the right purchase for me. The entire staff went above and beyond the call of duty to make me feel like part of the STnT family. Very professional group of people who do anything to make your visit as comfortable as possible. Thanks again for all the kindness you have shown to my wife and I. sincerely Bob G.
Bob , Meadville, PA -
Adam Prenatt went well above and beyond what a regular salesman would do. He was very easy to talk to and he got our dream Harleys for both my husband and I - it's not often that I buy two touring bikes at one time. Sandra Wells in parts answered all my questions on accessories. Adam and the Street Track & Trail crew made whole experience pleasant. Thank you, Linda
Linda , Mercer, PA -
Just purchased A Used Road King, all the different dealership employees I delt with were curtious, very professional and made me at home from the time I walked in the door, until I drove my bike off the lot. They even went out of their and gave me a ride home,one of the days I was there. Special thanks to Bryan and all the STnT staff for a no high pressure, no hassel, stress free experience.
Rod , Conneaut Lake, PA -
This is the second bike I bought from Steve Wiltrout. 1st Harley though Steve helped me in everyway possible very impressed with his knowledge and the whole over all experience I will be a customer for life and will recommend everyone who is looking for a bike to go visit Steve great job Steve you are top notch !!!
MIchael , New Castle, PA -
Big Shout Out to Mark Yeager in parts. I ordered a throttle cable for 03-660 Grizzly ATV, slight mix up in the parts dept. regarding shipping. Mark went out of his way to followup and locate the item. Kept me informed by calling when updates were available. Very personable, took ownership of the problem, apologized a number of times. Performed what is called a "service recovery" in the customer service industry. All this for a relatively inexpensive purchase. If this is the kind of service rendered for such a purchase, I surely will be back to use this company. I can't say enough of how well I was treated! For those pondering a purchase, you really need to jump in and experience what customer service is in this company. Thanks again Mark! I'll be in touch.
Don , Thompson, OH -
Great place to buy a bike Steve was great to work with. Parts Dept is also great.
William , Oil City, PA -
Just wanted to say thank you to Dick, Dawn, and the rest of the staff at STNT. These were wonderful people to deal with! I have never been treated this good buying a car and I have bought many cars over the years! I will be back to deal again when I'm ready for a new car or new bike! No hassle, no problems. I've only drove my new CR-V about 70 miles and all though I liked my Rav 4 I feel this Honda is going to be a much nicer car. More bells and whistles and much nicer ride! Thanks again all that we're involved! Special thanks to Dick and Dawn! I will highly recommend going to STNT to anyone I talk to. Best easiest deal I have ever had buying a car!
Jim , Warren, PA -
After I rescheduled my service on my 2012 Roadglide I didn't feel I should cancel my appointment. Mother nature did not cooperate, I got soaked! Ever been to a Harley Shop where they ask if you want to put on a dry pair of pants they had and they will get yours dried? Or two or three people ask if you want something to drink Water, coffee, pop?( at different intervals of course) Let you know that you are welcome to sit in the lounge. Thanks Justin, Bryan, and the service manager Kevin for taking care of my bike and the Hospitality, I appreciate it! Made the wet ride all worth it! Thanks Mark
Mark , Erie, PA -
This dealership (Street Track N Trail) went out of their way to get the Fat Boy I really wanted! The sales staff was prompt and understanding of my needs!!
-Anonymous -
I just wanted to tell you"How Impressed" I am with Street Track N' Trail!.When I pulled into your lot (In the Middle Of a Snow Storm) I found out I had a flat on my trailer. "Immediately after mentioning this to Robb he informed the Service Dept. and they changed the tire and even tired to fix the flat for me! "Can Not Thank You Guys Enough" At the dealership, "I see this beautiful bike with balloons all over it with a sign congratulating me on my purchase." Nice touch! "From Robb, The Service Dept., Finance Dept.and Everyone was Very Hospitable To Me and my Wife! " I traveled from Ann Arbor to Pennsylvania in a snow storm to buy a bike and even with the flat in the story, because of you (Robb) and the dealership it is something I would do again!!!
Michael , Ann Arbor, MI -
I have purchased two harleys at stnt. My second bike i have had for 4 years now and please let me tell you that they have a heck of a harley tech in their shop. You may have seen him in and out of the shop if you have been there. His name is Henry and he displays awesome professionalism with his customers and he can do just about any miricle that you may need on your harley. Please take my word and you will not find a better place to get that exspensive bike worked on i promise. Thanks so much to all at stnt and Henry for all your hard work and knowledge.
-Anonymous -
Nate Hetrick was my salesman. Nate and the rest of the sales team DESERVE A VERY EXCEPTIONAL number for this survey. You should be very proud to have a dealership like them!! The reason I bought the trike was it was factory built. I am a baby boomer with two knee replacements and from top to bottom Nate and your dealership WAS ABOVE EXCEPTIONAL!!! I WOULDN'T SEND ANYONE ANYWHERE ELSE EXCEPT TO YOUR DEALERSHIP!! No, I am not related to anyone at STNT. THEY TRULY ARE VERY EXCEPTIONAL!! THANK YOU FOR HAVING THEM ON YOUR SIDE!!!
-Anonymous -
I love Street Track N Trail.They were very courteous and made me feel right at home. Everyone was nice and I was greeted and offered a drink as soon I walked into the store wiht no pressure! Robb Sanderson was exceptional and went out of his way to make sure they got a hard to find part for my bike. He always finds time to answer any question I have about the bike. He knows his stuff and I couldn't have asked for a better salesperson. I wouldn't hesitate to buy form Street Track N Trail again!
-Anonymous -
Your staff at Street Track N Trail treated me "EXCELLENT". I have already recommended people and friends your way. I WILL ALWAYS BUY MY HARLEY STUFF AT "STREET TRACK N TRAIL" Again "Thank You All."
-Anonymous -
GREAT EXPERIENCE! Bryan Lepley went "ABOVE & BEYOND" to make this experience a "LIFETIME MEMORY!" He went out of his way. Definitely a class act!!
-Anonymous -
All the staff at STNT has been awesome to us. We really like the way they all step in to help. Mike Allen has been a great salesman and always willing to go above and beyond for us. We will always buy our bike and parts from STNT. They are the best around!!!!!! Thanks for being there for us.
Mike , Cranesville, PA -
The dealership (Street Track N TRail Inc) that I go to has been VERY GOOD to me for years! They are GOOD PEOPLE and I am ALWAYS VERY SATISFIED! So I don't mind driving or riding an hour and ahalf to get there.
-Anonymous -
Street Track N Trail treated me like an old friend. VERY RESPECTFUL & FRIENDLY. Street Track N Trail dealership is about 40 miles away.They are WORTH the RIDE. Manager,John Burger and salesman Robb Sanderson are as GOOD AS IT GETS! They should be recognized.
-Anonymous -
ALL THE PEOPLE AT STREET TRACK N TRAIL WERE VERY PROFESSIONAL, VERY FRIENDLY AND HAVE TAKEN CARE OF ALL MY NEEDS. I REALLY CAN'T SAY ENOUGH ABOUT HOW THEY WENT OUT OF THEIR WAY TO SATISFY ME."GREAT DEALERSHIP!"
-Anonymous -
I bought my bike at a dealer 126 miles away from a reference from a friend.The salesperson was very patient and Went Well Out of His Way to get "Exactly What I Wanted." He actually did a dealer trade to get the accessory that one of their bikes didn't have. The parts dept. ordered parts and they came in less time than they oringinally told me. Cris Linz was my salesman and he followed up with me and made sure I was pleased with my purchase. "He made the day that I picked it up Enjoyable and Their Whole Sales Team showed me different accessories and add-ons to make my bike my own."
-Anonymous -
We love our new hot SUNGLOW RED TRIKE, so does every-one. It's so COMFORTABLE and going down the road is COOL and WONDERFUL. My wife loves the COZY SEAT and RADIO sound.
Wayne , Conneaut, OH -
I am in the Military and currently stationed in North Carolina. After returning from Iraq and speaking to Several Dealerships in and around the Post about purchasing a new bike; I opted to wait several months and purchased my bike in Pennsylavnia on a visit home to see friends and family. I don't like to complain or speak ill of anyone, however it appears that some of your dealerships in North Carolina are staffed by persons of great self impotrance who find wasting their valuable time talking to a potential customer is beneath them somehow. None of that matters to me though as I have a "Terrific Bike" and Experieced A WONDERFUL PURCHASING PROCESS AT STREET TRACK N TRAIL IN MEADVILLE,PA." Most of that was direct result of the Salesman "CRIS LINZ" that helped me. Thanks for Asking .
STEPHEN , SAEGERTOWN, PA -
I brought my Harley in for service with what I thought was a hard to find problem. You quickly found and fixed what could have turned into a more serious problem. Your staff couldn't have been nicer or more helpful. You've earned my trust and I'll gladly make the trip from Erie anytime I need service or sales and will recommend you to others. Thank you very much !!!
-Anonymous -
my over all expeirense was very good considering i sprung it on steve wiltrout at the last minute. thanks for you help steve. my one question is why do new car dealers get thier picture taken with their customer but bike buyers dont? hey just messing with ya lol
anthony , titusville, PA -
THANK YOU VERY MUCH FOR UP-DATING YOUR TESTIMONIALS .THEY ARE GREAT TO READ .IT IS GOOD TO SEE HOW OTHER PEOPLE FEEL ABOUT S.T.N.T. KEEP UP THE GOOD WORK !
SCOTT , CORRY, PA -
YOU PEOPLE ARE GREAT TO DEAL WITH !I WAS TREATED GREAT BY CHRIS PORTER & MANAGEMENT . BUT YOU GUY'S NEED TO UPDATE YOUR TESTIMONIALS .THOSE ARE REAL OLD ONE'S YOU HAVE ,BUT OTHER THAN THAT YOUR GREAT PEOPLE !!!!!!!!!!!!!!
SCOTT , CORRY, PA -
I CAME TO CHRIS PORTER WITH A DREAM OF OWNING A H.D. AND WITH HIS TIME AND INSPIRATION ,MY DREAM DID COME TRUE .WHAT A GREAT BUNCH OF PEOPLE AT S.T.N.T.KEEP UP THE GREAT WORK FOLK'S!!!!!
SCOTT , CORRY, PA -
came all the way from my hometown of Columbus Ohio to see this Toy Box. I was impressed. They had so many more models and actually took my trade in. My next purchase will be from STnT and yours should be too!!
Jeff , Columbus, OH -
sharon , conneaut lake, PA
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Top Notch all the way! Staff knows the products and can answer all your questions. Great people to deal with.
Jim , Warren, PA -
Great experience dealing with STNT. Salesman, Steve W is top notch. I will definatley buy future bikes from Steve and STNT and recommend my friends.
Lukas , Oil City, PA
Thank you for another great sales experience! Steve continues to be a great person to work with anytime I'm interested in a motorcycle. Bryan's eagerness to work with me throughout the sales process makes me feel like a valued customer. The sales process as a whole always impresses me. I just wanted to let you know that I appreciate it! Thank you!